To Place an Order
We have made our website easy to navigate so that you may order directly from the comfort of your home through our online store 24 hours a day. You are also welcome to place your order by phone.
Monday – Friday 9 AM - 5 PM CST
Phone: (940) 549-4058
Tiori Designs will ship your package using the most economical service for your location. Orders are shipped using the Unites States Postal Service (USPS) and occasionally United Parcel Service (UPS). These services provide the ability to track the package in the US and a customs number outside the US. If you would like insurance on your package, please let us know and we will insure your package for an additional charge.
Patterns and other small items: If your order contains just one pattern or is another small item, we will use first class shipping and the minimum cost will be $3.00 for US shipping.
At Tiori Designs we are committed to your satisfaction and know that you will love your purchase as much as we do. We make every effort to be accurate, however we will gladly refund or replace any incorrect or defective item, provided that you return them in the same state in which you received them (must not be washed or cut, no cigarette or other odors, etc). Please inspect your order upon receipt, as returns must be received within two weeks of the shipping date of your order.
Please see our Returns policy below.
Returns & Exchanges
We want all of our customers to be 100% satisfied! We have a 2-week return policy on items you are not satisfied with. Please contact us before returning an item so we can provide additional instructions and expedite your return process.
If a product in an order is incorrect, damaged or missing please contact us within 2 weeks of receipt of your order so we can work with you to make it right.
Refunds will be issued once items are returned to us. All returns must be in original condition and packaging.
1) No returns on cut fabric will be accepted. Unless it was our error.
2) No returns for patterns or books will be accepted due to our copyright protection policy.
3) Returns of unopened notions will be accepted.
4) After approval send all returns to: Tiori Designs, P.O. Box 878, Graham, Texas 76450
This privacy notice discloses the privacy practices for (Tiori Designs). This privacy notice applies solely to information collected by this website. It will notify you of the following:
- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.